Support

Security Setting

This solution fixes these problems:

Explanation:

This problem occurs when using Internet Explorer with internet security setting set too high. The fix is easy and involves changing the security settings.

Solution:

  1. In the upper right of your browser window, there's a button called "Tools." Click on that.
  2. From the drop-down list, choose "Internet Options."
  3. A window will open. At the top of this window, select the "Security" tab.
  4. Under the section titled "Security settings for this zone," use the slider to set the security to "Medium-high" or lower.
  5. Reload the main menu and complete the lesson. You should now be able to complete that lesson's quiz.

If you are still having trouble with this program, contact support at:

support@waterhelp.org
800-711-7194